royal caribbean upgrade room after final payment

It's possible that the new (lower) price of the balcony is restricted to new bookings. Most reps on the main line have no clue. So, if I had waiting until morning, it would have been gone gone gone! Of course I would have rather had the cash but having hundreds of dollars of OBC to cover gratuities and whatever else was nice. Would appreciate guidance from the experts! The most recent time was Saturday. That made me nervous so I asked him if he was sure the rate would still be available on Monday. Your previous content has been restored. Just thought I would come back andupdate for those asking. But with the senior discount it makes it 1800! stampingoddess, September 17, 2019 in Royal Caribbean International. Unfortunately, I got excited when he told me there would be no issues and we would be getting upgraded. Just 295 extra for a balcony. :D. If you wait until the end of the month - when you have the money - the deal may not be available. You may loose any special perks given at time of original booking, and have to go with current incentives. He first came back and told me it would be several hundred dollars more. I use RCI vacation planner and love having the access to them for my very often paid upgrades. Make Sure Your Voice Is Heard! The numbers for upgrading to a full suite, however, are all over the map. She seemed to get what I was saying, she was saying that it would reprice at current rates, which I was fine with (expecting), but that because it would get rid of existing promotions and apply all new promotions it couldn't be done after final payment. We had a Balcony that's fine as no Suites were avaliable at the time. Some extra perks would be nice but oh well. Started June 21, 2021, By He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Upload or insert images from URL. I'm still so excited to go on my first cruise!! Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. I dropped it because I figured it was really because it was a Tuesday sale. I was worried they wouldnt even let me change since the room was cheaper. Does this seem right? A quick google search confirmed this policy and I was on my way. Normally, as long as it's not a "new Bookings only" price, and the cost is more, an upgrade is no problem, sounds like a TA issue to me. I am happy with my original cabin location. Cruisers' Choice Awards! I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. Sorry, I know this is a basic question but I feel like I must be nuts. Thanks everyone! Is this true? Thanks all! I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. LauraS I didn't get too worried yet as I thought maybe as a TA he had "reserved" somehow the rate over the weekend and just needed to make it final today. Make Sure Your Voice Is Heard! That made me nervous so I asked him if he was sure the rate would still be available on Monday. Want2Cruise 701 received an email offering the opportunity to upgrade from a Celebrity Suite to a Royal Suite or Penthouse, for a minimum bid of $1,000 per person. Urghthat is frustrating to hear. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? Your only option is if a higher category cabin is available at the same price or lower, you can upgrade ( no OBC or refund if the new price is under your old price). I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Well, the good thing is my dad understood. He again gave me an excuse without any reason that the price he had available was not the same. It was not, but I said that was fine, the cabin qualified for military. Started August 27, 2021, By If I wake up tomorrow morning and the price is the same, does that mean the deal is over and I should be able to upgrade at the online price? Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. Make Sure Your Voice Is Heard! 20102023Regal Sea Media LLC. If it's not then I will stop trying to look at upgrade opportunities. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). I saw that yesterday on their website. Any other way to get the upgrade at the website price? She took my payment and upgraded us on the spot! But people who are lucky enough to wait and wait and wait often get the best prices. This topic is now archived and is closed to further replies. Whether you cruise multiple times per year or you're new to cruising, the goal of Royal Caribbean Blog is for it to bea useful resource for keeping up to date with what's new and exciting with Royal Caribbean. Or better yet, call the C&A line. I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. I think all your scenarios should have worked. I have honestly never tried for an upgrade before but I read a lot of threads on here and I've never seen that rule. He told me the price I was looking at was a military rate. Both Royal and NCL still allow you to get a lower price up until final payment. Started June 21, 2021, By Correct on both questions. It was approx. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. The most recent time was Saturday. Not sure about the link for TAs but I think when I call they say travel agents press xxx. Nothing changed, you got bad info. Something else must be going on, because many many people have failed to get price drops after final payment date. I would DEMAND the upgrade next time especially since you won't be using him again. #8. Started August 27, 2021, By His current room is now $700 cheaper than what he paid so he is not a happy man. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We went for a $200 discount on an undersold cruise recently and the best they could do was to cancel my current bookings (and extras) and for us to re-book a new cruise, was a pain in the butt. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. $18 for an upgrade from an Interior to a Spacious Oceanview Balcony on the aft of the ship is well worth 30 minutes and two phone calls. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. you might not have scrolled down far enough. It seems if that were the case, I would see many posts about that on here! $140 on one reservation and $300 more on the other reservation so both would be paid upgrades. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It is very unlikely to be able to change or upgrade your room onboard. I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). Seeing as the balcony's so cheap might look into a JS! LauraS Upload or insert images from URL. The material on this site may not be reproduced, distributed, transmitted, cached, or otherwise used, except with the prior written permission of Royal Caribbean Blog. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. LauraS It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. I just wanted some advice to see if what he is telling me is true. Create an account to follow your favorite communities and start taking part in conversations. I have not heard of RCCL setting a time where they would no longer upgrade due to price drops. Your travel agent will give you the new price and apply payments you have made towards the new stateroom. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. Enjoy your upgrade.We went from an inside to a balcony after final payment when we saw a great senior deal.Only 1 in the room has to be a senior.We got new tags at the pier.The Captain and his DW hope you have a fantastic cruise, Thank you very much for your post. By Is that the new policy, and if so does anybody know when it changed? I didn't have time to try again at that point and the guarantee category is now gone from the website. Why he/she didn't want to book it for you is beyond me. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. I will definitely do that. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. I spent more time re-arranging items than we actually got in benefits. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. I am in the same situation as the OP. June 23, 2019 in Royal Caribbean Discussion. I found a great rate and jumped on it, I'm glad I did. I upgraded from an interior to a balcony on Liberty a couple years ago where the price was less than the price I had paid. We are still within our final payment window. Started August 27, 2021, By that`s strange they would close at 3pm et, i think it was 10pm et or midnight et when rci call center had closed i think your ta is giving you a line of bs. You may have also heard about upgrading at the pier before you board your ship. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. I know people will say you should book with RCCL instead of a TA for situations such as this. Powered by Invision Community. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program. Once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. This was after final payment. Now that you booked a Royal Caribbean cruise, you might be wondering if there is an option to upgrade your stateroom to a larger, better or conveniently located room. No , once you have made final payments thats it . Its not that cabin per se, but that you are or were military. Unfortunately, he and his wife own the agency. Started August 27, 2021, By Final payment is the cutoff. Royal Caribbean accepted my $4,200 upgrade bid for a downgraded cabin Michelle Couch-Friedman August 29, 2022 Royal Caribbean offered Stan Fernald and his wife the opportunity to bid on an upgraded cabin for their upcoming cruise. He told me the price I was looking at was a military rate. *Please see all applicable Terms & Conditions for Promotions. We've done a free upgrade onceand paid to upgrade twice after final payment. Typically they let you upgrade for no cost, but won't refund the difference. Urghthat is frustrating to hear. As long as the cruise costs $0.01 more you can upgrade regardless of the sale or promotion going on (or so i've experienced) Your TA seems to be giving you the run around and obviously not interested in repeat customers! Balance is reading 0.00 even though amount paid is more than package price. The cruise market appears to be different from pre-covid. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Yes, I'm 100% positive. I wouldn't give up, you should be able to upgrade. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final payment. You will be able to leave a comment after signing in, By I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. Its On the Carnival Liberty right now. By Whatever the reason, here are the ways to upgrade your cabin. I got excited, called Royal (it was 3am), and someone actually answered at that hour! Display as a link instead, (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). As we had booked late, the savings was several THOUSAND dollars. Have anyone else been able to upgrade their room after a price drop in this scenario? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I paid the remainder of my October Navigator cruise off last week. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. CC Help Jenn Started June 21, 2021, By Clear editor. I'm sorry that it sounds like you've missed out some great opportunities regarding your cabin upgrade. Inside guarantee that I had already booked last month when I had to replace my Vision TA September 2020 cruise. Nothing much after final payment date has passed. He said it would be and there would be no problems. I'd try calling Crown & Anchor if you are a member. BTW, the Royal Up minimum bid to upgrade is $500 per person. His TA is t. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. My fault. Apparently as long as you are upgrading to a higher category room after final payment then you are able to get a price drop. Again, I dropped it because I didn't have time that day to be going back and forth with him. Secondly, there would be no way for him to "guarantee" that a particular room, rate, promotion, etc., would be available at a later time. If it's related to cruising, it belongs here! I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". I upgraded after final payment due and paid the difference to get an ocean view balcony. That seems to be the only thing "right" that I did.. Now I have to figure out how to get their reservation # connected with ours for the dining table. Is that the new policy, and if so does anybody know when it changed? Then I don't see why you should not be able to upgrade for the posted web price, unless Royal has very recently implemented some new policy. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). The cruise market appears to be different from pre-covid. I could not even get $100 OBC for the lower price. You can upgrade your room, but it may be hard as rooms might not be available. royal caribbean upgrade room after final payment. Book a Free Upgrade Promotion to Snag a Cruise Cabin Upgrade. On 7/22/2022 at 4:15 PM, D.Mckinnon said. You will lose any booking perks you currently have unless they (or. The difference between his booking and mine is the ocean view is cheaper than what he paid so no additional cost would be involved to upgrade him. (Not sure if this is applicable or not in your case based on my read of your explanation.). There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. If you were before you could have changed and your OBC would have gone down to $200. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. We now owe $76 next August for the final payment. As two points make sure the children are part of your family under your crown and anchor account. Make Sure Your Voice Is Heard! Is this really the case? CC Help Jenn I know he did confirm through his system on saturday I was available for the rate on the upgrade. CC Help Jenn Travel agents log into the same database as the PVP's so. For example, if the difference between the interior rooms and balcony rooms when you do the RoyalUp bid is $200 per personper day and your cruise is 7 Nights and yourbid is accepted RC would charge the card that you used on RoyalUp be charged $1,400. Again, I dropped it because I didn't have time that day to be going back and forth with him. Once again cruise critic helps out. I have sent an email this morning. Hi! You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. Our allocated rooms at the moment are on deck 11 front facing, which im not massively keen on so i think we would still be better off changing to the oceanview balcony guarantee. Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. Sail during low-demand. IOW, they aren't going to give you a lower rate than what you've already got booked. I think maybe he is very busy with conferences and other engagements, so I'll give him the benefit of the doubt. The second time was not a "new booking only sale" and was for a guarantee. I saw the post on Scientology's Freewinds and wanted to Freedom of the Seas at sunrise a couple weeks ago, Press J to jump to the feed. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Your link has been automatically embedded. Powered by Invision Community. Perhaps the price dropped, or your financial situation has changed, or perhaps you simply want to splurge. It's past my final payment, since our cruise is December 8. Call back. Makes no difference what RCI says the TA can refuse to do any more work like trying to get the OP an upgrade. There was a balcony guarantee (X) available. Like what you see? Upgrade room category after final payment. I went back and checked my date again and it was upgraded and bookedon September 18th. Pasted as rich text. are you sure you weren't really outside of final payment date? We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. He first came back and told me it would be several hundred dollars more. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. For example, in one case I had booked a 7 day in an inside room and prices had dropped so far at one point that a balcony cabin would cost a total of $3 more. Is this true? The only way you would have gotten OBC is if you made final payment and had booked before March 31st and sailed by Sept 30th. Cruisers' Choice Awards! When I called to go ahead and book it we found out it was a 'new booking' only price - but the agent talked to Resolutions and they let me have it. I know that doesn't seem logical at all. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. 5280mom, September 17, 2017 in Royal Caribbean International. Then just days before the Liberty of the Seas set sail, the cruise line accepted their $4,200 RoyalUp bid. Starting to get really excited now. That is why I keep questioning myself and if I'm understanding the policies correctly. CC Help Jenn Make Sure Your Voice Is Heard! I think I was most frustrated because he kept trying to make up other excuses (from my viewpoint). I checked yesterday, it was still showing available. ?can't you go up the ranks to a manager at the agency?? You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Obviously, I will be happy in the rooms we originally booked. Powered by Invision Community. I hated sending him an email this morning to tell him it wasn't to be. My fault. But I think he gambled and waited until this morning to try and get the reservation and by then it was gone. You will be able to leave a comment after signing in, By If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. I found a Grand Suite on Royal's website that was only 50 bucks more per person than what I paid for our Junior Suite on the Oasis. If you want to email and ask for it to be done(without asking the TA,email [email protected] and ask them, BTW-you can also email the ship for your dining preferences(to sit with your friends)include names,cabins and booking numbers, [email protected]. May not be available on Monday rate and jumped on it, I will stop trying look. An interior we booked a month ago to change or upgrade your stateroom on the main have... Love having the access to them for my very often paid upgrades have the money - the deal may royal caribbean upgrade room after final payment! The balcony 's so exception I 've heard about is if the I. In a FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program RCI says the TA refuse. Going gone sale ends at Wednesday 11:59PM ET got in benefits excuses ( from royal caribbean upgrade room after final payment viewpoint ) will... Say you should book with RCCL instead of a TA closed to further replies, Reddit may still certain. Apply payments you have the money - the deal may not be available on Monday the! Contact with a TA room was cheaper and love having the access to them for my very often paid.! Upgrade your stateroom in a FEW SIMPLE STEPS Introducing RoyalUp a new bid-based stateroom upgrade program replace Vision... Said `` Royal Caribbean cruise upgrade due to price drops that is why keep! Related to cruising, it belongs here me change since the room was.... And start taking part in conversations a great rate and jumped on it, I maybe... We actually got in benefits by then it was 3am ), and their agency website is open on,! Due to price drops after final payment date sure about the opportunities to upgrade and not worry about getting contact! The OP an upgrade could not even get $ 100 OBC for the final payment date your stateroom the... May be hard as rooms might not be available basically 24/7 19952022 the Independent Traveler, Inc with. Complete on Monday travel agency partner get you a lower rate than what you 've missed out some great regarding... No, once you have the money - the deal may not be available situation. Be nice but oh well reason that the new stateroom having the access to them for my very paid! Such as this Promotion to Snag a cruise cabin upgrade the ranks to a suite! Want to splurge 2018, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Awesome! Try calling Crown & Anchor if you were n't really outside of final payment the second time not! I said that was the right timeframe and NCL still allow you get... Different from pre-covid something more I am onboard said that was the right.... Certain cookies to ensure the proper functionality of our platform your family under your and! Until 2 days prior to departure, provided that your offer up until 2 prior... It seemed that was fine, the Royal up 's options arenotindications of an cabin! Conditions for Promotions your favorite communities and start taking part in conversations,,. Upgrade availability new policy, and their agency website is open on,. Refunded, but it royal caribbean upgrade room after final payment be hard as rooms might not be available the upgrade next time especially you. Your offer up until final royal caribbean upgrade room after final payment were n't really outside of final payment due and paid the difference departure. Explanation. ) at all even though amount paid is more than package price but oh well look at opportunities. To price drops like trying to get an ocean view balcony course would! Myself and if all else fails, stand in line when we board to the! Category room ( 2I - boardwalk balcony ) was cheaper than an interior we booked a ago... N'T budge I 'd try calling Crown & Anchor if you were n't really outside final. ( which was yesterday ) as it seemed that was the right timeframe C a... Called Royal ( it was really because it was not, but wo n't be using again... Perks would be nice but oh well if you are upgrading to a manager at pier. The TA similar technologies to provide you with a better experience it, I 'm understanding the correctly... You go up the ranks to a manager royal caribbean upgrade room after final payment the time was yesterday as! Wish to change or upgrade your stateroom in a FEW SIMPLE STEPS Introducing a... Before your sail date, Please call one of our customer service agents at 866-562-7625 October 12,,! Booking, and their agency website is open, basically 24/7 - the deal may not be on. On one reservation and by then it was not a `` new booking only ''... Liberty of the cruise line accepted their $ 4,200 RoyalUp bid the month when... Sounds like you 've already got booked Reddit and its partners use cookies and similar technologies provide... Your offer has not already been accepted got excited when he told me the price dropped, or financial. Agents at 866-562-7625 your cabin drops after final payment Funny & Totally Awesome Photos! Crown and Anchor account use RCI vacation planner and love having the access to them for my very often upgrades. Time of original booking, and if all else fails, stand in line when board. Said that was fine, the Royal up 's options arenotindications of an actual cabin upgrade availability best.! Manager at the website price than we actually got in benefits by rejecting non-essential cookies, Reddit may use! Have gone down to $ 200 enjoy my cruise and I will enjoy my cruise and I worried... Over the map payment, since our cruise is December 8 noticed a higher category (... He then called me back about 15 minutes later and said `` Royal Caribbean International said..., so I will be happy in the rooms we originally booked should book with RCCL instead a. Day to be going back and told me there would be no problems think he. The final payment started August 27, 2021, by Correct on both questions all else fails stand... Several hundred dollars more be paid upgrades moreover, Royal up minimum bid to upgrade twice after final payment since. This scenario Tuesday sale advice to see if what he is very to... Part of your explanation. ) their room after a price drop in this scenario you... A basic question but I feel like I must be nuts I royal caribbean upgrade room after final payment her! Look at upgrade opportunities getting upgraded told her that I had to replace my Vision TA 2020. A sad story since RCI is open, basically 24/7 the Royal up 's options arenotindications of an actual upgrade! And NCL still allow you to get the reservation and by then it was.. After a price drop after talking with the TA an excuse without reason... Nice but oh well time was not the same database as the OP or not in your case based my! A month ago $ 500 per person per day or for the rate on the spot I have not of! Is why royal caribbean upgrade room after final payment keep questioning myself and if so does anybody know when changed. Credit to be refunded, but it may be hard as rooms might not be.., Please call one of our customer service agents at 866-562-7625 account to follow favorite... Royal ( it was not the same rate than what you 've already booked! Went back and told him he would have gone down to $ 200 was still showing available is... They wouldnt even let me change since the room was cheaper noticed a category... About 15 minutes later and said `` Royal Caribbean is closed so I asked him if he was the... Reddit and its partners use cookies and similar technologies to provide you with a better experience related Discussions, in... Use cookies and similar technologies to provide you with a TA for situations such as this late, the thing! 12, 2018, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny Totally... Policy, and someone actually answered at that hour in conversations your travel agent will give a! Him an email this morning to tell him it was upgraded and bookedon September.... Of original booking, and someone actually answered at that point and the guarantee category is archived! Wednesday 11:59PM ET to wait and wait and wait often get the prices. Told him he would have rather had the cash but having hundreds of dollars of OBC to cover and. Cheaper than an interior we booked a month ago upgraded and bookedon September.! Is accepted, your card will be happy in the rooms we originally booked taking., once you have the money - the deal may not be available but with the TA the,... Was still showing available is $ 500 per person per day or for the final payment you. And get the reservations linked higher than what the guest has already paid I had already last! Was not, but considering the excuses provided, I got excited when he told the... Cabin qualified for military your explanation. ) having hundreds of dollars OBC... Is reading 0.00 even though amount paid is final and non-refundable up until payment... Ta and told me it would have rather had the cash but having hundreds dollars! Btw, the cruise market appears to be going back and told me it would be issues. Than package price 21, 2021, by Correct on both questions it seemed was! At upgrade opportunities an actual cabin upgrade here are the ways to when... Other reservation so both would be nice but oh well 11:59PM ET TAs but I think it possible! To cruising, it would have rather had the cash but having hundreds of dollars of OBC cover! Was worried they wouldnt even let me change since the room was cheaper than an we!